Thank you for considering Potter Property Management Group for your investment property management. Our primary objective is to protect your investment and provide unparalleled service for our clients. We believe in operating as and partnering with honest companies, on which you can thoroughly rely and trust.

 

There are many other less qualified options when it comes to property management for your investment. Clients choose PPMG because we go above and beyond, providing property owners and tenants alike the most comprehensive full coverage service available. We strive to build a great relationship between both our tenants and our clients, acting as a professional and caring liaison. At American Property Management Group, our team of professionals provides excellent services, which has helped push us to the top of the field in the area.

 

OUR MANAGEMENT PROGRAMS

We exclusively maintain the most modern systems for property management, allowing clients to customize their desired level of service. Our flexible menu of options allows you to focus on increasing your return on investment, while opting for as much or as little service you need. Choose from our full service program or a la carte options focused on single-issue marketing and management.

 

FULL SERVICE PROGRAM

Our full service program handles all aspects of managing your investment. PPMG will completely manage your property from qualifying tenants, administration, maintenance and collections.

 

QUALIFYING TENANTS:

Meet interested applicants and show available properties.

Interview each tenant applying for a rental.

Provide a global background and credit check.

Verify personal information, including employment, rental history, income, etc.

Prepare all lease documents.

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ADMINISTRATIVE SERVICES:

Handle all disbursement of collected funds to the property owner.

Manage all funds in a trust account.

Provide annual statements for tax purposes.

Ensure compliance with all local, state, and federal systems.

Create and maintain a file and accounting system for each property.

Pay all necessary property bills, including mortgages, insurance, utilities, and property taxes.

Provide monthly financial reports to the property owner.

 

MAINTENANCE SERVICES:

At PPMG, we believe that quick, reliable, and cost-effective property maintenance is a critical component of upholding the integrity of a rental property and ultimately helps to  create a healthy, happy relationship between tenant, property, and owner. Our preventative maintenance program helps to minimize tenant turnover  while  maintaining and improving the owner’s property value.

 

COLLECTIONS SERVICES:

Prepare and send out monthly statements.

Provide Notice of and collect all late payments from the tenant.

Prepare and send eviction notices.

Take action to pursue all delinquent accounts through proper legal channels.

Appear on the owners behalf for any and all court proceedings.

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CUSTOM MARKETING PROGRAMS

Without an effective marketing strategy, your rental property could sit empty for a while, costing you money. At Potter Property Management Group, we are experts when it comes to effectively marketing rental properties and will use our skills to help assess your property and design a custom marketing plan. In addition to providing individual services, we also conduct a market analysis twice per year so that we can provide you with information regarding the current market, so you can make informed rental rate decisions.

 

Some of the methods we use for our custom marketing program include:

 

PotterPropertyManagement.com website – This website receives a lot of traffic and is hot spot for finding local rentals. We include your property pictures, details, and a rental application to keep it convenient for those close by or who may be moving into the area.

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Social Media Outlets. PPMG maintains and utilizes constantly updated posts and responses on the three major social media networks. Facebook (and Facebook Marketplace) Instagram and Twitter are among the most effective and influential ways we will market your property.

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MLS (Multiple Listing Service) a database established by cooperating real estate brokers to provide data about properties for lease, rent or sale. The MLS allows real estate brokers and agents to search for and view one another's listings of available properties, with the goal of connecting interested parties nationwide. 

 

Professional property signage – Many people scour the community they are interested in moving into, making professional signage a must. PPMG has employed a team of professional graphic designers and marketing professionals to produce signage with the highest effective conversion rate possible. 

 

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Our experienced staff believes in a hands-on, personal, team approach to property management. We recognize the individual requirements of each property and we tailor the management program to meet those special needs. We are here to help you with the following services:

 

Collect rents, security deposits and any other fees from tenants on behalf of the owner. These funds are deposited into a dedicated trust account, used solely for the owner’s funds.

The funds are accounted and a monthly report is generated for the owner. Monthly reports include all pertinent data: basic delinquencies, to rent rolls, to detailed income statements.
Notices are generated and issued via post, email, and SMS Text.

Field and dispatch all maintenance requests from tenants. Maintenance issues that cost less than $200 are typically taken care of without involving the owner. For repairs that cost over $200, the owner will be consulted before the work is begun.

Service orders are generated and followed up to resolve tenant maintenance issues.

Property related issues such as Health Department notices and neighbor complaints are handled.

Monthly utilities not paid by the tenant are paid on behalf of the owner.

Attend court hearings when required.

Develop and implement advertising and marketing.

Show the property to prospective tenants and take applications.

Screen tenants through a comprehensive application, personal interview, background and credit check.

Move-out and move-in inspections and reporting.

Fill vacancies and execute the lease contract.

Ensure that smoke detectors are installed and operating correctly.

Provide tenants with a tenant manual which includes helpful forms and information.

Move-out cleanup and make ready for new tenants.

Vacancies are advertised via signage, print media and on numerous websites.

We handle Section-8 vouchers.

We can accept rent via credit card either on a one-time basis or set up as a subscription to be billed automatically monthly.

To receive a customized quote for our management services, click on the link at the top.